Cancellation & Refund Policy

Last updated on Aug 28, 2025

Avanti Made believes in helping its customers as far as possible and has therefore adopted a liberal cancellation policy. Please review the details of this policy below.

Cancellations

• Cancellations will be considered only if the request is made within 7 days of placing the order.
• Cancellation requests may not be entertained if the orders have already been communicated to the vendors/merchants and they have initiated the shipping process.
• Cancellation requests for perishable items (such as flowers, eatables, etc.) will not be accepted. However, a refund or replacement may be made if the customer establishes that the quality of the delivered product was not satisfactory.

Damaged or Defective Items

In case of receipt of damaged or defective items, please report the same to our Customer Service Team. The request will be processed only after the merchant has checked and confirmed the issue. This must be reported within 7 days of receiving the product.

Product Not as Expected

If you feel that the product received is not as shown on the site or does not meet your expectations, you must bring it to the notice of our Customer Service Team within 7 days of receiving the product. After reviewing your complaint, our team will take an appropriate decision.

Products with Manufacturer Warranty

For products that come with a warranty from the manufacturer, please refer your issue directly to the respective manufacturer.

Refunds

In case of any refunds approved by Avanti Made, the refund will be processed within 16–30 days and credited back to the end customer.